Why Carry out a wi-fi survey?

Installing Wi-Fi without a survey is an expensive guess

5 in every 10 business WiFi deployments we're called in to fix were never surveyed, another 3 out of 10 were not surveyed properly. The outcomes are depressingly similar: too many or too few access points in the wrong places.Great signal strength but rubbish signal quality. Over-investment by throwing in more AP's to try and fix it. Operational impact and productivity lost due to retries and drop outs.

Stop over-buying hardware

A survey tells you the exact amount of hardware required for your specific needs and environment; too many AP’s is worse than too few.

Find dead zones before users do

Dead zones in your boardroom, reception or storage space - we identify these and help you resolve them, before your users start complaining.

Price your project properly

Finance can't sign off a Wi-Fi project on vibes. A survey gives you an accurate, validated, defensible cost.

Get real answers on Wi-Fi 7

Do you need it? Does it suit your users and devices needs? We give you direct honest advice, not a sales pitch either way.

client view

We had three quotes ranging from £4k to £13k for the same building. Nobody had surveyed it onsite. Haptic did, they charged us £595, and the report explained exactly why the £9k quote was right (with a few tweaks on positions, PoE and AP type) - and why our original supplier's £4k one would have failed.

Head of IT

Independent school, Buckinghamshire

£595

Survey Fee

£4,000

Saved over next quote

Types of Wi-Fi Survey

Three different surveys. We'll tell you honestly which one you need.

Not every site needs every type. We start with a conversation, not an invoice, then recommend the right one.

Pre-build

Predictive Design

Desk-based modelling based on your use case, floor plans and building materials. Fastest and most affordable. A great starting point for new builds and getting an indicative idea for the scale of requirement.

Best for New builds, refurbishments, initial budgeting.

Most common

Audit

We review your config, visit your site and silently measure existing signal, interference and security vulnerabilities. We provide you with a detailed current state report, as well as a clear list of actions you can take to improve your network.

Best for Understanding what you've got, what's causing problems today & how to fix it.

Design

We discuss what you want WiFi to do, we visit your site and perform active signal testing; checking what the impact of walls, floors, equipment, stock, furniture, are on coverage. From this data we then produce a validated WiFi design based on your real world environment

Best for New builds, Refurbs, Upgrades

Book a Wi-Fi Survey →

What a wi-fi survey gives you

A proper report. Not a single-page quote or 250 pages of Geek speak.

Every Haptic survey produces a document pack to cover all levels within your organisation: you can share with your leadership, technical team, architect or another installer. It's detailed enough to act on, and plain enough to understand. For example our Audit and Design Service includes:

01. Executive Summary

Concise high-level, tech-jargon-free overview of where your solution currently is, what expected gains would be from improving the current solution and what could be achieved through system replacement.

02. RF Analysis

Review of coverage, signal quality, interference- both self inflicted and from third parties & potential security vulnerabilities (unauthorised WiFi within your space).

03. Solution Analysis

Objective and impartial assessment of your current hardware, management platform and its installation highlighting its life cycle stage, strengths and weaknesses.

04. Configuration Analysis

Review and assessment of your current configuration when comparing it to best practice principles for your specific needs and use case.

05. Recommendations for change

We get that a replacement solution might not be viable immediately but you need to improve things rapidly. This document provides clear bullet pointed guidance on changes that can be made to improve your current solution so it’s performing to its maximum potential.

06. New Design

Based on our findings this maybe a completely new solution, or it might be a relocation/expansion of your existing solution- we will provide you with a detailed and validated design based on our findings so you can clearly see what your future WiFi could look like.

07. Fixed-price No obligation Quote

Delivered within 24 hours of your report being issued. No day rates, no small print, held for 30 days. We will provide you with pricing for remediation work on your current system, or (if required) the cost for your new solution.

Surveys booked in days, not weeks.

Report and fixed-price quote delivered within 48 hours of the visit.

Book a Survey

How it works

Three Steps, Reasonably Costed, No Surprises.

From first call to finished report, here's exactly what happens.

Brief Call

A quick 15-minute conversation to understand your space, your users and what's going wrong (or what you're planning). We recommend the right survey type and give you a price.

On-site Visit

A certified consultant arrives with industry leading (Ekahau) equipment, walks the building systematically, measures signal strength, interference and assesses the physical building

Report & Quote

Written up, peer-reviewed, and delivered document pack. Fixed-price installation quote follows within 24 hours. Yours to keep, yours to act on.

Transparent pricing

One fixed fee. Credited back in full if you install with us.

We publish our starting price because you shouldn't have to fill in a form just to know whether you can afford us.

Wi-Fi site surveys start from

£475+VAT

Credited in full against installation

That's for a single-site office up to around 2,500 sq ft. Larger sites and complex buildings are priced below.

Site type Survey fee from

Small officeUp to 2,500 sq ft, single floor

£495

Mid-size office2,500–10,000 sq ft, multi-floor

£850

WarehouseRacking, high ceilings, metal shelving

£1,200

School or collegeClassrooms, halls, outdoor areas

£800

Hotel or hospitalityGuest rooms, function spaces, grounds

£1,200

Multi-site or listed buildingsCustom scope

POA

Frequently ASked Questions

Wi-Fi Survey questions We Get
Asked Most

Can't find your question? Call 01536 316870 and speak to an actual consultant. We don't do call-centres.

What is a Wi-Fi site survey?

A WiFi site survey is a professional assessment of a building's wireless coverage, capacity and interference. An engineer uses specialist tools to measure signal strength, identify dead zones and determine the correct number and placement of access points. It's the foundation of any properly designed WiFi network.

How much does a Wi-Fi site survey cost?

Our WiFi site surveys start from £495 for a single-site office. Larger or more complex sites like warehouses, schools and multi-floor buildings are quoted based on the internal complexity and scale. The survey fee is credited in full against installation, if you proceed with Haptic for supply and installation of a new solution.

How long does a Wi-Fi site survey take?

Most office surveys take two to four hours on-site, followed by two to three days to produce the full report. Warehouses and larger sites may require a full day on-site. We run through with you at proposal stage what access is required and estimated time on site. You receive your report and fixed-price installation quote within 24 hours of the site visit being written up.

What's the difference between a predictive and an on-site survey?

A predictive survey uses floor plans and modelling software to design WiFi coverage before any hardware is installed — useful for new builds and fit-outs. An on-site survey involves an engineer measuring real signal data in your actual building. We always advise following up a predictive survey with an on-site survey, either pre or post deployment, to ensure your systems are fully optimised and any third-party systems are identified and mitigated.

Is the survey fee refundable?

The survey fee is credited in full against installation if you proceed with Haptic. If you choose to use the report with another provider, or not install at all, the survey fee covers our consultant's time and produces a report that's genuinely useful to whoever reads it.

Do you survey listed buildings and unusual spaces?

Yes. We regularly survey listed buildings, warehouses, offshore sites, schools and hospitality venues. Unusual buildings are where a proper survey matters most — that's where generic quotes tend to be wildly wrong.

Do I own the survey report?

Yes. Once paid, the report is yours to use however you like — compare quotes, brief an architect, share with your IT team, or take to a different installer. We don't lock reports to Haptic installations.

I’ve seen a WiFi survey for free, why do you charge?

In short, we do it properly. Even for a small site, around 2,500 sq ft, the total time investment for review, on-site data collection and write-up would be at least 1.5 working days. This specialist consultant time, plus the industry-leading software and surveying equipment we use, clearly has a cost. If a company is offering it for free, they are either not doing it properly or holding back on the information they give you to lock you into working with them to recoup their investment. We don’t work like this; you pay for the job, and then the data is yours to use as you wish. If you want to work with us then great; we’ll credit the cost back to you.

Book your survey

Know what's wrong with your WiFi. Know exactly what to do about it.

Tell us about your site. We'll come back within 24 hours with a firm price, a scope, and a proposed date. No hard sell, no commitment beyond the survey itself.

01536 316870

Monday–Friday, 8am–6pm

info@haptic-networks.com

We reply within 24 hours

Orion Way, Kettering

Engineers deployed UK-wide

Survey fee credited in full if you install with us.

Request Your Wi-Fi Survey Quote

Five fields, one engineer. Zero call-centre nonsense.

We'll respond within 24 hours. Your details stay with Haptic - never shared.