IT Support for Hospitality

When you’re working in Hospitality, everyone knows that ensuring a seamless guest experience is essential. From when they arrive, right through to when they leave, making sure that your IT operations are running smoothly can be the difference between a guest having a fantastic experience, or a poor one. But you can only do this with the right resources and support - which is where we come in.

Speak to an IT Specialist

IT challenges in Hospitality

When your IT operations aren’t properly supported, your Hospitality business can encounter a host of issues, including:

Google Services

As a Google Partner we're clued up in all of Google's services. Whether it's for business or education, we've got the know-how to bring Google Workspace into your environment and help your users to fully adopt Google’s transformative solutions.

Guest Frustration

Frequent IT glitches can mar the guest experience, from reservations to check-in, leaving a lasting negative impression.

Operational Disruptions

Ill-timed IT issues can disrupt daily operations, affecting everything from reservations to point-of-sale systems.

Data Vulnerability

Inadequate IT support can compromise sensitive guest information, posing a serious threat to your reputation and customer trust.

Communication Breakdowns

Flawed IT systems can hinder efficient communication among staff, impacting service quality and operational efficiency.

If any of these issues are affecting your business, it's time to take action.

How we can help you to manage your Hospitality IT operations

We know how important it is to manage your IT infrastructure with efficiency in mind, so we’ve tailored our IT support services to provide you with the straightforward help your Hospitality business needs, when it needs it most:

IT Systems Audit/Review

We conduct thorough assessments of your existing IT systems, identifying areas for improvement to enhance the overall experience for your guests and staff.

Policy & Process Development

Haptic Networks assists in establishing robust IT policies and processes, ensuring a secure and efficient technology environment aligned with your hospitality objectives.

IT Consultancy

Our seasoned IT support specialists offer strategic guidance to optimise your technology investments, providing solutions that enhance both guest satisfaction and operational efficiency.

Business Communications

We can streamline communication channels within your establishment with solutions that ensure efficient and effective collaboration among your staff, ultimately elevating the guest experience.

Managed IT Support

Our team can provide proactive managed IT support services to minimise disruptions, secure your systems, and keep your hospitality business running seamlessly.

Speak to an IT Specialist

Why people like YOU choose to work with people like US

The Haptic Touch - We have a customer-centric attitude and empathy towards the fast-paced and often hectic workloads of our clients. We’re here for you when you need us. Pushy sales pitches not included.

Demonstrable Expertise - Our reviews speak for themselves, as do our case studies. We bring all of our experience for every project to help you succeed.

We've built some fantastic partnerships over the years. However, we're also Vendor-Agnostic, because we believe in scouring the industry for the solutions that best fit the individual needs of our clients.

     Excellent  
     Based on 62 reviews 
    
 
 
   
 
 
        
   Mark Field 
 28/03/2024
 
 
  Great to work with Haptic on our first big project. They could not have been more helpful and will definitely be using again. Seriously great people and all done on time and to plan. Very pleased indeed. Well done guys!
  
 
       
   simon bartley 
 18/03/2024
 
 
  Excellent company to work with, would recommend.
  
 
       
   Percy New 
 26/10/2023
 
 
  I have worked with Haptic Networks for the last 2-3 years, from a google specialist, to supplier and to now a network redesign. They have been an amazing company to rely on for any queries. Massive thank you to Kenya who has been one of the best account managers I have dealt with.
  
 
       
   Aled Roberts-Read 
 23/10/2023
 
 
  Haptic Networks delivered Oswestry School a Googe Voice Phone system. This has allowed the school to become flexible regarding telephone calls. The mobile/PC app functionality allows calls to be taken off-site while reducing the need for Desk phones on-site.

Additionally, they have provided the school with a cloud-based monitoring system (securly), allowing us to conform with the DFE's online safety policies. They also supplied the school with a "Dark Web" monitoring tool free of charge.

Overall an excellent company to deal with excellent sales and technical support methods to its customers.
  
 
       
   Sam Arnup 
 02/10/2023
 
 
  The team at Haptic are a joy to work with. They are always extremely knowledgeable, responsive and always go the extra mile for their partners. A special shout out of appreciation to Martyn - who makes it an all round pleasure to work with him and the Haptic Team.
  
 
       
   Daniel Mabbott 
 28/09/2023
 
 
  I'm not one to usually write reviews but Haptic are truly deserving of one! They're a knowledgeable, down to earth bunch who are always happy to help - no matter how big or small the issue/query may be. A big shout-out (and sorry!) goes to Kenya too - who we're constantly bothering with emails and calls!
  
 
       
   Michael Gurney 
 28/09/2023
 
 
  Amazing A+++ we have been working with Haptic Networks for sometime and speaking to Kerri she has always been great, very helpful, understanding and is very knowledgeable. Highly Recommended :)
  
 
       
   Ben L 
 31/08/2023
 
 
  Haptic networks have assisted in my IT queries and purchases to a very high standard where they go above and beyond, I highly recommend them and their super friendly staff.
  
 
       
   Laura Chadwick 
 31/08/2023
 
 
  A truly innovative , forward thinking business. Joe is an absolute pleasure to work with.

In Need of IT Support for your Hospitality Business?

Enhance your hospitality experiences with friendly and reliable IT support - contact our team today and let's work together to tackle your technology challenges and elevate your hospitality operations.

Call us now: 01536 316870

Send us an email: hello@haptic-networks.com

Or fill out this form and we'll get back to you as soon as possible.